ECHO Community Services is a not-for-profit home help organisation that provides care to the frail aged and people with disabilities to enable them to live in their own home with dignity while still maintaining their independence.
ECHO prides itself on providing quality in home care based on a “MY MUM” approach, in short, if it’s not good enough for my mum, then it’s not good enough for yours. The same goes for Dads. ECHO provides services, at the same time on the same day and with the same support worker. This means there is continuity of care for you or your loved one.
ECHO provides in home services seven days per week. Monday to Friday we provide morning and evening services and on Saturday & Sunday our support workers are available until lunch time. We provide medication prompts by telephone if requested.
Having the same support worker providing services, in particular medication prompts & personal care, maintains dignity & wellbeing. You can trust the person attending because you know them.
ECHO has one support worker to do medication rounds each day, this means that all of our morning medication services are finished by 9.30am and our clients are ready for the day ahead.
ECHO provides a Case Manager to all CDC clients, who will maintain regular contact with the client and / or carer to make sure the client is receiving services that meets their needs. If changes are necessary to the care plan to ensure this, the changes are made with the client in control.
Services provided by ECHO:
- Medication administration
- Personal care
- Domestic assistance
- Social support
- Home and garden maintenance
- Specialised centre based adult day care (dementia).
All of our support workers have a minimum qualification of Certificate 3, while others have also completed Certificates in Leisure and Lifestyle, Mental Health and Dementia Specific Training. All of our support workers who provide medication administration are required to undertake specific training in this area.
ECHO has a dementia specific Sunshine Club, which is held in our Day Centre, in a safe & caring environment on Mondays, Thursdays and Fridays from 9.30am to 1.30pm and morning tea and lunch are provided. The Sunshine Club is based on the Spark of Life philosophy. Our team leaders are suitably trained. All of our participants are eager to be involved in the specialised activities which are meaningful and well planned to ignite lost memories, awaken dormant abilities including social interaction, language and challenging behaviours. We aim to improve the daily lives of people with dementia living in the community.
ECHO is an award winning agency and received the Aged Care Services WA industry special award for this program in 2015. Our management team, coordinators, support workers and volunteers are very proud of this achievement and strive every day to continue with this program to make life meaningful for people living with dementia in the community. This also applies to all other services provided – because it’s for MY MUM!