From the manicured gardens outside to the elegant décor within, Estia Health Encounter Bay is a charming resort-style residence renowned for its genuine comfort and calm.
Open and spacious living areas combine with outdoor courtyards and gardens to provide residents, their friends and families with comfortable places to relax, meet and enjoy companionship.
Equipped with stylish contemporary amenities and facilities, the home places a notable emphasis on quality care and wellbeing for all residents.
Estia Encounter Bay is classically elegant, with neutral tones and all the features and amenities of luxurious living. Moments from public transport, the single-level residence has a local café nearby as well as various tea and coffee facilities within. A dedicated library is always stocked with books and magazines, and the computer area is equipped with PCs and complimentary internet connection for our tech-savvy residents. The on-site salon and spa offer opportunities for weekly pampering, with staff fully trained in massage and our hairdresser visiting weekly. The ballroom, complete with dance floor, grand piano and coffee corner, also hosts billiard games and events. Outdoors, our bowls green provides a venue for gentle exercise and enjoyment. And our residents can choose to spend time with friends or relax in quiet contemplation within our courtyards and landscaped surrounds.
Well-balanced and nutritious meals are freshly prepared and cooked on site under the supervision of our professional chefs. A wide variety of health and wellbeing programs, designed by qualified coordinators, are tailored to each resident’s personal needs. Allied health professionals such as physiotherapists and podiatrists are part of our support team, and hairdressers are on-site as required. Importantly, we offer exceptional levels of care and service. Our staff are on call 24 hours a day to help out where required or just to share a quiet chat. We also offer a secure memory support unit within each of our wings, dedicated to ongoing specialised care for those with higher care needs.
Within each of the wings are several lounge areas featuring classic furnishings, gas log fireplaces and flat screen televisions with Foxtel. Two large dining areas, equipped for fine dining, present refined seating arrangements, and there is opportunity for our residents to enjoy a quieter meal with family and friends in our private function rooms. Barbecue areas in the courtyard offer modern outdoor seating, a pergola and laserlite shading, providing a welcoming environment. Smaller secure courtyards, found throughout the home, allow our residents to safely enjoy the tranquil atmosphere of the landscaped gardens, complete with flower beds and veggie patch.
Nursing home features
- Large home (123 beds)
- Considers partners without an ACAT assessment
Types of care
Private rooms at Estia Health Encounter Bay are light-filled and spacious, with adjustable bed, generous built-in wardrobe with lockable drawer, chest of drawers, ducted air conditioning, floor heating, call-bell, and television and telephone connections. Ensuites include open shower (with ample space for supportive equipment), exhaust fan, vanity and automatic sensor lighting. Each room has views of the garden, courtyard or bushland setting through bay windows.
Private rooms at Estia Health Encounter Bay are light-filled and spacious, with adjustable bed, generous built-in wardrobe with lockable drawer, chest of drawers, reverse cycle air conditioning (some with ceiling fans), bar heating, call-bell, and television and telephone connections. Ensuites include open shower (with ample space for supportive equipment), exhaust fan, vanity and automatic sensor lighting. Each room has sliding doors leading out onto a landscaped courtyard.