DPS Created Profiles

Below is a guide detailing how to complete a profile that has been created by DPS Publishing on your behalf.

1. Log in to your My Guide Client Portal.
2. When you first login you will see your Main Dashboard Page. This page has a brief snapshot of your profiles, any Open Requests Awaiting Your Response, Consumer Reviews, 3 month snapshot and your Vacancies and availabilities. On the Left Hand side of the Dashboard there is an itemised Menu and there is the contact information for the Customer Service Representative, Sales Representative allocated to your profiles as well as the contact information for the DPS Publishing office.
3. To view your new profile select the View All Profiles button which is on the bottom right corner of the Profiles box.
4. This will take you to a page where you can see a full list of all your profiles. The new profile will be hidden from the public until you have filled in the information. Once you are happy with the information please let your DPS Customer Service Representative and they will make it visible on the website.
5. Once you have found your new profile and click on the name. This will take you to where you can add more detailed information about your services. The initial screen is where you will need to add at least 1 category that describes your services, once you have selected a section press the green Save button.
6. The next screen is where you are able to update your information at any time. On the right hand side of the screen there is a menu, the top selection, Add Offering Types, this is where you are able to add more categories that describe your services.
7. Once you have the offerings you need you can fill out the profile with as much relevant information as possible.To ensure your profile is visible properly on the website there are some sections that must be completed. For example; you have the option to select which of our two websites, or both if they apply, your profile will be visible on.
8. You also have the option of Location and Service Delivery options. You can select On-Location, which means that your clients come to your facility ie a showroom, shopfront, Aged Care Home or Retirement Village. The other option is Service Region, which means that you either go out into the community or your service is accessed over the phone or a mail service ie a carer to someones home or an online shop.
9. If you select On-Location you will need to add an address location. Once you have added an address, and saved your profile your address will be shown on the map. In order for the website to be able to list your services there must be at least a Suburb, Postcode and State listed.
10. If you select Service Region you will need to select the areas that you service. You have the option to select All of Australia, All of a Particular State, or Individual State LGAs. You only need to select 1 option, ie if you select All of Australia you do not need to select individual LGAs or individual States.
11. Next step is to select the Age Brackets you service. If you provide Aged Care Services only you can select 65+ Years or leave it empty. If you provide Disability Support Services we require at least 1 selection.
12. There is the option to include any specific Cultural Environments that you specialise in, for example you may have staff that speak Italian or may have a large number of residents that are all from the same Country. If you leave this section blank it means that you cater to everyone.
13. The next sections are where you are able to fill in information about the services you provide. The more details you provide, in the form of tick boxes and any notes with extra details in the note sections, the better to ensure that your profile is visible in all the searches for the services you provide.
14. Profiles are able to add a logo, images, up to 20 images max, a hero image as well as Videos. For these to be visible online you will need to upgrade your profile to at least a Full Profile. You are able to upgrade your profile using the Profile Subscriptions option in the Left Hand side menu or contacting DPS directly. When you are happy with the information showing on your profile press the green Save button, as soon as you have informed your Customer Service Representative, by email or phone,they will make it visible on the website immediately.